DISH Network Customer Service

DISH Network Customer Service

Choose whichever option best suits your needs and we’ll be happy to assist you!

New Customers / New Service

Order a TV package or add internet service.

1-833-682-2047

Existing Customers

Get help with your account or current DISH service.

1-800-333-3474

Technical Support

Get answers to all of your tech related questions.

1-800-333-3474

Pay Your Bill

Pay your DISH service bill online and see upgrades.

Pay DISH Bill

Add Internet Service

Get help adding high-speed internet to your DISH TV service.

1-833-682-2047

New DISH Customers

If you’re looking to sign up with DISH Network, we have everything you need to get started on ordering new service, getting information on special offers and setting up your free standard installation!

DISH Network for Residential

Get DISH Network for your home

1-800-333-3474

Order DISH for Business

Order DISH service for your business

1-800-333-3474

DISH Customer Service

Ask questions and get info on service

1-800-333-3474

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DISH Customer Service Number for Existing Customers

Customer Support Available: 8:00 am – Midnight ET, 7 days a week

Technical Support Available: 24 hours a day, 7 days a week

If you need assistance with your current DISH service, call 1-800-333-3474. DISH customer service agents can help you move service to a new address, upgrade your plan, solve a technical issue, or understand your bill.

1-800-333-3474

DISH Network Installation & Support
 
Pay My DISH Bill Online

Pay My DISH Bill Online

Everything is made easy with DISH – even paying your monthly bill! Once you set up a MyDISH account just select the Bill Pay option and then enter your credit card or banking information once prompted.

And to save more time and trouble in the future, enable AutoPay! This option will automatically charge your preferred payment method each month when payment is due. No worries about forgetting to pay – simply set it up and focus on enjoying DISH TV instead!

Pay DISH Bill

 

Find DISH Help Online

DISH has many helpful resources to help you solve any issue you may have. For those who want to handle problems themselves, DISH has extensive video and article resources to walk you through solutions to many common difficulties, such as changing settings on your DVR unit, resolving satellite connection problems or syncing channels with your app.

However for users who would prefer to speak directly with someone, DISH has helpful and friendly representatives standing by who will guide you through your situation and make sure you’re happy and satisfied with your DISH service!

DISH Online Customer Support Agents
 
Existing DISH Customer Support

Existing DISH Network Customer Support

Get quick and easy access for how to view and pay your bill, browse upgrades and service options, get assistance with tech support problems as well as get information about adding internet to your TV service!

Frequently Ask Questions (FAQs).

How can I get help with my monthly DISH bill?

For any billing issues, please call 1-833-788-8798 for immediate assistance with an authorized DISH retailer.

How can I upgrade or change my DISH plan?

Call 1-833-788-8798 to speak to your authorized DISH retailer about getting your plan updated.

Can I get additional remotes or TV receivers from DISH?

Yes! Just call your authorized DISH retailer at 1-833-788-8798 to add remotes or Joey receivers to your DISH plan.

You can also get portable satellite equipment to use for your truck or RV. Call 1-833-788-7898 for details on plans and pricing.

How do I know which channels I have?

To see what channels are available for you to watch, you can try any of the following methods:

  • Use your live channel guide to manually scan for what channels are available.
  • Inquire about specific channels using your Voice Remote.
  • Browse our complete channel table by plan (consult your bill if you’re unsure which plan you have).
  • Contact us directly by phone at 1-833-788-7898 for additional assistance.
How do I cancel my DISH subscription?

Call us at 1-833-788-7898 to close your DISH account.

How do I change the name of my wireless network (SSID)?

Change your network name (SSID) to customize your network and make it more secure compared to leaving it with its default name:

  • Enter ‘192.168.0.1’ in your internet browser’s address bar and hit Enter.
  • Enter the administrator username and password (default username and password can be found labeled on the bottom of your modem) and select ‘Apply’.
  • Browse our complete channel table by plan (consult your bill if you’re unsure which plan you have).
  • Select ‘Wireless Setup’.
  • Enter the new network name in the ‘Network Name’ field and select ‘Apply’.
Can I hook DISH up to multiple TVs in an RV?

Yes! You can purchase enough DISH receivers to go with every TV in your RV, however you will also need a portable dish that can support that many receivers.

How do I connect my DISH Hopper, Joey or Wally to Wi-Fi?

Follow these steps:

  • Press the ‘MENU’ button once (or the ‘HOME’ button twice, depending on which remote you have).
  • Select ‘Settings’ (for Hopper Plus – select ‘DISH Settings’).
  • Select ‘Internet’.
  • Select ‘Wireless Setup’.
  • Select ‘WPS SETUP’ if your router has Wi-Fi Protected Setup enabled, then press the WPS button on your router itself (if your router doesn’t have WPS enabled, simply continue to the next step).
  • Select ‘WI-FI SETUP WIZARD’.
  • Choose your preferred network from the displayed list.
  • Select ‘Next’.
  • Enter your wireless network’s password (disregard if your network is not password-protected).
  • Select ‘Save’.
How do I fix missing channels in my DISH Hopper?

Missing channels are most often caused by a misconfigured Program Guide or a Hopper error. To fix, follows these steps:

  • Make Program Guide show ALL subscribed channels
  • Press the ‘Guide’ button on your remote and check the current list. If it is not ‘ All Subscribed’, then press the Options button (or the red color button) and select ‘All Subscribed’.
  • Reset Your Hopper
  • Unplug your Hopper’s power supply for 10 seconds, then plug it back in.
  • Wait up to 5 minutes for reset process to complete.
How do I change profile information in the MyDISH app?

Select ‘Account’ from the navigation bar at the bottom of the screen. From there you can edit contact information, billing information, username and password, security settings, email or text notifications and add, remove or edit household members.

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